Business Analyst

We are looking for a Business Analyst to join our growing team here at SurePrep! In this full-time position and you will play a vital role in defining the business requirements for our growing number of software products. The position requires significant cross functional interaction with the product owners, development teams, architects and other stakeholders.

Key responsibilities

  • Elicit business requirements from business users and subject matter experts
  • Document requirements in the format of user stories with acceptance criteria (agile)
  • Develop use cases, activity diagrams and flowcharts to facilitate development
  • Perform quality assurance testing
  • Assist in customer acceptance testing
  • Develop training and implementation material
  • Report on common sources of technical issues or questions and make recommendations to the product team
  • Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer

Requirements

  • A college degree
  • Strong written and verbal communication skills including technical writing skills
  • Highly logical thinker who can work in a team and a cross functional environment
  • Strong analytical and problem solving skills with great attention to detail
  • Strong MS Office skills
  • Knowledge and experience in Agile methodology is preferred
  • Proven experience in eliciting requirements and testing in a plus
  • Knowledge in Atlassian products like JIRA and Confluence is a plus
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