How do we get access to the SurePrep training assets?

Once you return the completed Advocate Questionnaire, ALL USERS listed on the User Login List (Tab 3) should receive an email inviting them to SurePrep Academy (SPA) within the next 2-3 business days. This email will come from LMSAdmin@sureprep.com, contain login credentials, and provide access to prerequisite training videos. Please ensure this email address is “whitelisted” and tell your users to expect the email. If anyone does not receive the email, please let us know. It is important that everyone has access to SPA during onboarding.