By Donny C. Shimamoto, CPA.CITP, CGMA
Tax season seems to be getting worse every year. Last minute changes to the tax code, delayed tax software updates, workload compression and a shortage of experienced tax professionals continue to exacerbate what is already a grueling season for many accounting firms. Yet some firms have been showing strong growth and even increased work-life balance. To understand how these firms were bucking the general trends, we interviewed a variety of them to see if we could identify the secret to their success. The primary answers we found: increased tax automation and outsourcing.