“He followed up on our issues and ensured that our binder was processed in a timely fashion.”
“He knew exactly what my issue was and explained the resolution process simply.”
“I was very happy that he was able to help over the weekend and it was a quick response.”
“My problem was quickly solved and Benjamin seemed like he knew exactly what to do to solve my issue. Thank you!”
“SurePrep has the best customer service! Each time I call, my relevant issues are resolved on the call or shortly after the call.”
“He understood my issue quickly and took action right away. Very happy that I got help from him! I’d give 10 stars if possible.”
“I am a newbie here in this office and he was a HUGE help in resolving my problem quickly.”
“He was on top of my issue as soon as he got the information from me. He was quick to fix the problem and e-mailed me when it was resolved.”
“His assistance and help is always appreciated! Thank you!”
“He always makes sure things are correct before we disconnect and I appreciate that!”
Sachin always courteous, efficient and prompt! Thank you so much!
“Help was very quick, he understood the issue and was quick to provide easy to understand explanations.”
“Fast, courteous and the issue was resolved! Thanks again!”
“Dayanand persisted with my problem until it was fully resolved, which I really appreciated. Thank you!”
“I really appreciated that Alan made sure to provide regular updates regarding the status of my issue. That was important and great customer service.”
“The TaxCaddy support team responded and resolved my request within 15 minutes.”
“She made the extra effort to solve my problem when the standard responses weren’t working. Keep up the good work!”
“He really helped me get through my logging in problem. Thanks to you all for your support. – Mary”
“Once our issue was properly described, Quinn responded to our inquiry and was able to resolve our issue. Very satisfied with the service. Thank you.”
“He took care of my issue asap and for that I am happy! Thank you for your help.”
“Heard he is moving onto a new position, if he does half as good as he does in support, he will be a star!”