Support

Unlimited Support

Our dedicated customer support team is highly skilled, motivated and fully trained to assist you year-round. Our unlimited support is provided in a timely fashion and it shows in our numbers.

SurePrep Unlimited Support Chat Response Time
SurePrep Unlimited Support Customer Satisfaction Rating (CSAT) Score
phone-wait-time
Email

Email

Chat

Chat

Phone

Phone

GoToMeeting

GoToMeeting

"Daniel was fantastic!"

“He followed up on our issues and ensured that our binder was processed in a timely fashion.”

5-star review stars

"Doug was very helpful."

“He knew exactly what my issue was and explained the resolution process simply.”

5-star review stars

"Kamal is the best!"

“I was very happy that he was able to help over the weekend and it was a quick response.”

5-star review stars

"Ben rocks!"

“My problem was quickly solved and Benjamin seemed like he knew exactly what to do to solve my issue. Thank you!”

5-star review stars

"Fantastic job, Hector!"

“SurePrep has the best customer service! Each time I call, my relevant issues are resolved on the call or shortly after the call.”

5-star review stars

"Sachin is very responsive and helpful."

“He understood my issue quickly and took action right away. Very happy that I got help from him! I’d give 10 stars if possible.”

5-star review stars